ACCOUNT AND REGISTRATION OBLIGATIONS
 

S D G ENERGY L.L.C and its subsidiaries and affiliates (“www.energy.sharafdg.com”) respect your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by www.energy.sharafdg.com. You are advised to please read this Privacy Policy carefully. By accessing the services provided by www.energy.sharafdg.com you agree to the collection and use of your data by www.energy.sharafdg.com and certain authorized third-party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website – www.energy.sharafdg.com (“Site”).

This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about www.energy.sharafdg.com practices so that you can make informed decisions.
 

By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.
 

YOUR PRIVACY – OUR COMMITMENT
 

www.energy.sharafdg.com, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

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We want you to:

• Feel comfortable using our Site.

• Feel secure in submitting information to us.

• Contact Us with your questions or concerns about privacy on this Site.

• Know that by using our Site you are consenting to the collection of certain data.
   

ENERGY.SHARAFDG.COM PRIVACY GUARANTEE

www.energy.sharafdg.com promises that we will not sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third-party service providers will use the personal information provided by you to provide you with the services, which are offered on www.energy.sharafdg.com. From time to time, we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.
 

WHAT INFORMATION IS OR MAY BE COLLECTED FROM YOU?

www.energy.sharafdg.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.
 

CREDIT CARD DETAILS:

We do not keep any credit card details in our data base or server, which is processed through SSL environment.
 

ANONYMOUS INFORMATION
 

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies” sent to your browser from:
 

• Web server cookie stored on your hard drive.

• An IP address, assigned to the computer which you use.

• The domain server through which you access our service.

• The type of computer you’re using.

• The type of web browser you’re using.
   

www.energy.sharafdg.com uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring etc.
 

Non-registered visitors of the Site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. Whilst you do not need to allow your browser to accept cookies in order to browse much of our Site or to access many of our services, you must have cookies enabled if you wish to shop online at any of or access any areas reserved for registered users.
 

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the www.energy.sharafdg.com services you can use.
 

PERSONALLY IDENTIFIABLE INFORMATION
 

We may collect the following personally identifiable information about you like:

• Name including first and last name

• Mobile phone number and contact details

• ZIP/Postal code

• Demographic profile (like your age, address)

• Opinions on the features on our Site
   

You can terminate your account at any time.
For personal data that we have about you, you can:

• Personally Delete Data:

  • Go to Account Details and click “Delete Account” option.

  • Enter your account password and click “Delete Account” button.

  • Upon deleting your accountants, you are automatically requesting to have your data deleted.

  • Your personal data will generally stop being visible to others on our Services within 1 Week.

  • Your account data is deleted within 1 Week.

  • Change or Correct Data:
     

You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
 

If you choose to delete your account, your personal data will generally stop being visible to others on our Services within 1 week. We generally delete closed account information within 30 days of account closure, except as noted below.
 

We retain your personal data even after you have closed your account if only reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse (e.g., if we have restricted your account for breach of our Professional Community Policies), enforce our Terms of Service, or fulfill your request to “unsubscribe” from further messages from us. We may retain de-personalized information after your account has been closed.
 

Information you have shared with others (e.g., through messages, updates, or group posts) will remain visible after you close your account or delete the information from your own profile or mailbox.
 

WHO COLLECTS THE INFORMATION?
 

We will collect anonymous traffic information from you when you visit our Site.
 

We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.

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Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

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The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites, which we do not own, manage or control and we urge you to study the privacy policies of such Web sites.
 

OUR USE OF YOUR INFORMATION?
 

Use your personal information to:

• Help us provide personalized features.

• Tailor our Site to your interests

• To get in touch with you whenever necessary

• To provide the services requested by you.

• To preserve social history as governed by existing law or policy.
   

We use contact information internally to:

• Direct our efforts for product improvement.

• Contact you as a survey respondent.

• Notify you if you win any contest.

• Send you promotional materials from our contest sponsors or advertisers.
   

Generally, we use anonymous traffic information to:

• Remind us of who you are in order to deliver to you a better and more personalized service from both an advertising and an editorial perspective

• Recognize your access privileges to our Site

• Track your entries in some of our promotions, sweepstakes and contests to indicate a player’s progress through the promotion and to track entries, submissions, and status in prize drawings.

• Make sure that you don’t see the same ad repeatedly.

• Help diagnose problems with our servers.

• Administer our Site.

• Track your session so that we can understand better how people use our Site.
   

OUR DISCLOSURE OF YOUR INFORMATION
 

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

• We have your permission.

• To provide products or services you’ve requested.

• To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of www.energy.sharafdg.com terms of use or to defend against legal claims.

• Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
   

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?
 

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to browse our Site. However, we offer some services only to visitors who do register.
 

To unsubscribe from our mailings, please click the link found at the bottom of each email or update your account preferences. www.energy.sharafdg.com reserves the right to send you certain service-related communication, considered to be a part of your www.energy.sharafdg.com account without offering you the facility to opt-out. You may update your information and change your account settings at any time. Please use the contact information provided below for the above purposes.
 

Upon request, we will remove / block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
 

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
 

Our Head Office Address : Sharaf DG Head Office, Al Hilal Building, Garhoud, Deira Dubai, United Arab Emirates

Contact us on : 600 502034 or Email us on sdgenergy@sharafdg.com
 

SECURITY
 

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
 

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
 

ACCESS OR CHANGE YOUR PERSONALLY IDENTIFIABLE INFORMATION
 

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on www.energy.sharafdg.com, your www.energy.sharafdg.com ID and Password are required in order to access your profile information
 

We reserve the right to change or update our policies at any time. Such changes shall be effective immediately upon posting to this Site. You can offer your views, suggestions, if any, by submitting your feedback using the form in the Contact Us section.
 

YOUR CONSENT
 

By using the Site, you consent to the collection and use of the information you disclose on the Site by SDG Energy LLC. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.